Connect Klaviyo to flashtimer

Before you start

What you need

• Owner or admin in flashtimer

  Connecting an integration is up to your organization's owners and admins.

• A Klaviyo login

  For the Klaviyo account whose campaigns and forms should get your timers.

• Any flashtimer plan

  Connecting is free. Sending timers into campaigns and sign-up forms is on Pro and up.

Step by step

Connect Klaviyo

You start in flashtimer, approve flashtimer in Klaviyo and land back in flashtimer. Klaviyo shows some screens only some of the time; those are marked.

1. 1
   In flashtimer

   Step 1: Open Integrations and click Connect Klaviyo

   In flashtimer, go to Settings → Integrations and open Klaviyo. Click Connect Klaviyo, and Klaviyo opens in the same tab.

   If you aren't signed in to Klaviyo in this browser, it asks you to sign in first.

   Open Integrations

   app.flashtimer.com

   

2. 2
   In KlaviyoWhile Klaviyo reviews flashtimer's app

   Step 2: If Klaviyo says the app hasn't been reviewed, click Continue

   flashtimer's app is in Klaviyo's review for its App Marketplace. Until the review is done, Klaviyo shows this notice to everyone who connects it.

   Klaviyo's advice is to go on only with an app you trust. You started this from your own flashtimer account, so click Continue.

   www.klaviyo.com

   

3. 3
   In KlaviyoIf your login opens more than one account

   Step 3: Pick the Klaviyo account

   If your Klaviyo login can open more than one account, Klaviyo asks which one to connect. Current marks the account you last had open.

   Click Select next to the account whose campaigns and forms should get your timers.

   www.klaviyo.com

   

4. 4
   In Klaviyo

   Step 4: Check the account and click Allow

   Klaviyo names the account at the top and lists what flashtimer may do in it. If it's the wrong account, click Switch account.

   Then click Allow.

   www.klaviyo.com

   

   What flashtimer does with each permission

   Accounts

   Shows which Klaviyo account is connected, by name.

   Campaigns

   Lists your draft and scheduled email campaigns in Send to ESP, and puts the timer into the one you pick.

   Templates

   Adds the timer to that campaign's email.

   Forms

   Lists your sign-up forms and puts the timer into the one you pick, as a draft for you to publish.

   Events, Flows, Metrics, Profiles

   Asked for now for Klaviyo features flashtimer is adding, so you won't have to approve it again when they arrive. Not used yet.

   flashtimer changes only what you ask it to: the campaign or form you pick in Send to ESP.

5. 5
   In flashtimer

   Step 5: Back in flashtimer: connected

   Klaviyo sends you back to flashtimer, which shows Connected, the Klaviyo account and the organization it's connected to.

   That's all: nothing to install in Klaviyo, and no key to keep safe.

   app.flashtimer.com

   

Once connected

What you can do next

• Put a timer into a campaign

  Pro and up

  Open a timer, click Send to ESP, choose Klaviyo and pick a draft or scheduled campaign. You see a preview before anything changes.

• Add a timer to a sign-up form

  Pro and up

  Send to ESP → Klaviyo → Sign-up forms: pick the form, the step and the place. flashtimer saves it to the form's draft, and you publish it in Klaviyo.

• Paste it in yourself

  Every plan

  Click Embed, copy the URL, and in Klaviyo's editor use Image → Select image → Dynamic Image. The Klaviyo countdown timer guide shows campaigns, flows and forms.

Manage

Manage the connection

Disconnect

In Settings → Integrations → Klaviyo, click Disconnect: flashtimer hands its access back to Klaviyo. Timers already in your emails keep counting down, since flashtimer serves the image.

Reconnect

If flashtimer is removed in Klaviyo, or the connection goes unused for 90 days, Klaviyo stops accepting it. flashtimer then emails your organization's owner and admins, and the Klaviyo dialog shows Reconnect. It does the same when a new feature needs a permission you haven't approved yet.

Use another Klaviyo account

An organization connects one Klaviyo account at a time. Disconnect, then connect again and pick the other account, or use Switch account on Klaviyo's approval screen.

Move it to another organization

A Klaviyo account can be connected to one flashtimer organization at a time. Connect it from another of your organizations and flashtimer asks before moving it there.

Troubleshooting

If something doesn't work

Most problems show a message on flashtimer's Integrations page. Here's what each one means and what to do.

“Only owners and admins can change this connection.”

Connecting Klaviyo is up to your organization's owners and admins. Ask one of them to connect it, or to make you an admin.

“Klaviyo wasn't connected: flashtimer's access wasn't approved.”

Deny was clicked on Klaviyo's screen, so nothing changed. Click Connect Klaviyo again and choose Allow.

“This connection was started in another browser, or has expired.”

Finish in the browser you started in, within 10 minutes. Start again from Settings → Integrations.

“You started connecting Klaviyo from another organization.”

You switched organizations in flashtimer while Klaviyo was open. Switch back to the one you started in, or connect again from the one you're in now.

“Klaviyo didn't grant every permission flashtimer asked for.”

Connect again and approve the whole list: flashtimer connects only when every permission is approved.

It connected the wrong Klaviyo account

Click Disconnect, connect again and check the account named on Klaviyo's approval screen before you click Allow. Switch account changes it.

My campaign isn't in Send to ESP

Send to ESP lists the 50 most recently created email campaigns that are drafts or scheduled. Sent campaigns and SMS campaigns aren't listed: for those, paste the timer in yourself from Embed.

Still stuck? Contact support.